The team
The people who quote you are the people who answer when something goes wrong. Sales, technical support and after-sales sit in one office in Changsha and work with the factory in Shenzhen every day.
Sample for design review: this content will be checked by the client before the site goes live. ●
Who does what
Quotations, proforma invoices, stock and delivery dates. English, German and Spanish. ●
System sizing, compatibility between panels, Hub, battery and inverter, grid codes and certificates.
Warranty claims, spare parts and returns. One contact from the first message to the replacement.
Dangerous-goods documents for batteries, customs papers, warehouse stock.
When you can reach us
- Office hours
- Monday to Friday, 09:00–18:00 China time (02:00–11:00 CET) ●
- Reply time
- Within one working day ●
- lidreamtec@163.com
Names and photographs of the team will be added when the company profile is complete. ●
Talk to the person who will handle your order.
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